User Experience Research
This project shows research used to redesign the library maps to update the floor plans, as well as making them easier for users to navigate.
This ongoing project is to evaluate the current method used for students to reserve study rooms.
This is an analysis using Qualtrics on a project involving evaluating the customer experience of Good Move Cafe using a qualitative survey.
This project shows the research conducted to make promotional stickers to give to users to promote our user testing program
This project involves analyzing the customer experience of The Wick Lab to give specific recommendations for improvement.
Employee Experience
I created a plan to improve employee experience using real data from current employees, implemented the plan in the workplace, and then collected data on the effect of the changes.
After working for the BYU University Career Services, I created a proposal on how they could improve their employee experience.
Madelyn Russell 